shipping domestic:

All domestic orders are shipped and tracked via. Xend. Domestic rate is uniform for Metro Manila and provincial orders. Rate also includes in-store handling.

Orders will take 3-5 days to arrive upon purchase. New releases and sale items may take longer.

All domestic shipments are insured.

shipping international:

All international orders are shipped and tracked via. DHL. International rates vary per destination. Rates also include in-store handling.

Standard shipping orders will take 5-10 days to arrive upon purchase. New releases and sale items may take longer.

All international shipments are insured.

OPTIONAL SHOPPING BAG POLICY:

In an attempt to reduce waste and help the environment, transit store only provides shopping bags upon request and availability. Customers may purchase a shopping bag during checkout when selecting a shipping option. Each order may only avail of 1 shopping bag at most. An additional PHP 50.00 will be included in the shipping charge for the shopping bag regardless of destination.

 

returns:

Purchased items may be returned within 14 days of delivery fulfillment. Returned items must be in the same condition it was when received and must be shipped in its original packaging along with the provided returns card.

The customer is responsible for shipping charges in returning the package.

transit store only offers refunds for non-sale purchases. Due to limited availability of products, exchanges will be entertained on a case-to-case basis.

transit store is not liable for lost or damaged packages during return shipment.